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Unlock your VIP status

WHAT IS STAY & PLAY?

It’s your ticket to the ultimate VIP experience. Our exclusive loyalty program rewards you every time you stay at our resorts, unlocking elite perks, extra discounts, and insider benefits starting from your very first booking. Ready to level up your experience?

OUR RESORTS

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LEVELS OF LOYALTY & BENEFITS

AMENITIES Niveles StayPlay silver scaled Niveles StayPlay gold scaled Niveles StayPlay platinum scaled
BEST RATE GUARANTEE
5% CASH BACK VIA PAYPAL OR GIFT CARD*
FREE NIGHT ON NEXT STAY
7TH NIGHT FREE
6TH NIGHT FREE
EXCLUSIVE DISCOUNT ON RESORT RESERVATIONS
FREE UPGRADE (SUBJECT TO AVAILABILITY)
VIP CHECK-IN
FREE ACCESS TO SKY 3.5 (ALL ROOM CATEGORIES)
FREE ROOM SERVICE
Á LA CARTE BREAKFAST AT SEA FLIRT
RESTAURANT RESERVATIONS PREFERENCE
BUTLER SERVICE
EARLY CHECK-IN* (SUBJECT TO AVAILABILITY)
LATE CHECK-OUT* (SUBJECT TO AVAILABILITY)
GLAM SHOP DISCOUNT
10%
15%
20%
DISCOUNT ON EXPERIENCES
10%
15%
20%
DISCOUNT ON BALI BEDS
10%
15%
20%
EXCLUSIVE DISCOUNT ON OUR CRUISES
AMENITIES Niveles silver scaled Niveles gold scaled Niveles platinum scaled
BEST RATE GUARANTEE
5% CASH BACK VIA PAYPAL OR GIFT CARD*
FREE NIGHT ON NEXT STAY
7TH NIGHT FREE
6TH NIGHT FREE
EXCLUSIVE DISCOUNT ON RESORT RESERVATIONS
FREE UPGRADE (SUBJECT TO AVAILABILITY)
VIP CHECK-IN
FREE ACCESS TO SKY 3.5 (ALL ROOM CATEGORIES)
FREE ROOM SERVICE
Á LA CARTE BREAKFAST AT SEA FLIRT
RESTAURANT RESERVATIONS PREFERENCE
BUTLER SERVICE
EARLY CHECK-IN* (SUBJECT TO AVAILABILITY)
LATE CHECK-OUT* (SUBJECT TO AVAILABILITY)
GLAM SHOP DISCOUNT
10%
15%
20%
DISCOUNT ON EXPERIENCES
10%
15%
20%
DISCOUNT ON BALI BEDS
10%
15%
20%
EXCLUSIVE DISCOUNT ON OUR CRUISES
  • Program applies to Temptation Cancun Resort, Desire Riviera Maya Resort and Desire Pearl Riviera Maya Resort.
  • Discounts and benefits start applying from the first booking made after registering on the program.
  • Only the value of the room is accumulable on each reservation. No additional services purchased along with the reservation will be added to your Stay & Play balance.  
  • Program applies for room only reservations, not for hotel + flight packages.
  • Accumulated reservations are valid for 2 years.
  • Each level is valid for 2 years. If you do not remain active during those 2 years, you will return to the previous level, at which point the amount accumulated will remain the same; however, you will have to make a new reservation on the current level in order to return to the level you were before the downgrade.
  • The 5% cash back is via PayPal or gift card through The Guestbook program. Program applies to Temptation Cancun Resort and Desire Pearl Riviera Maya Resort.
  • Early check-in and late check-out: subject to availability and schedule.
  • This program is personal and non-transferable. You cannot reserve under another person’s name.
  • Cannot be combined with Premier members’ promotions and/or benefits.
  • Cruise discounts and benefits will apply on the cabin portion of the booking, as of the first booking after registering for the program. Applies to (1) one cabin per cruise sailing. Cabin must be booked while staying at one of our resorts or through our call center.
  • The discount at the Glam shop applies to clothing, accessories, and souvenirs. It cannot be combined with other promotions.

HOW TO MOVE UP A LEVEL

THE MORE YOU BOOK, THE MORE BENEFITS YOU RECEIVE!

Accumulated value per reservation, per level:

Niveles StayPlay silver

0 – $6,999 USD

Niveles StayPlay gold

$7,000 – $14,999 USD

Niveles StayPlay platinum

$15,000 USD and up

Register for FREE in just 2 clicks:

1. Click on any of the following icons.
2. Fill in the required information.

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THE GUEST BOOK REWARDS PROGRAM